HELP CENTER


Frequently Asked Questions

If the company is doing business outside of Vietnam, describe the type of business and how it is managed.

We have a subsidiary company established in Canada (Quantic Technologies) that mainly focuses on marketing our capability to carry out software development outsourcing subcontracts for North America market. It also takes care of project management, logistic for on-site employees, off-site deliverables ...using its own resource or in collaboration with local partners (e.g. Datalogic in US and Omron, PalSys, DR in Japan). For off-site projects, Quantic takes care of all steps including project implementation, sustaining, project management and delivery. The latter is often carried out with the support of Subsidiary Company or local partners as mentioned above.

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How and where does the company recruit new engineers?

Recruitment Sources: graduated Computer Science students from HCMC National University (School of Natural Sciences and Poly-Technique Institute) and other universities Recruitment Means: ads, references and job-offer letters

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Are there in-house training programs for new engineers?

Yes, we have training programs for new hires. Describe the training process Company environment training: new hires will be transferred company’s regulation and teamwork organization. Technical training: new hires will be trained with common technologies required by most projects. New and hot technologies are also transferred to all designers periodically via seminars. Is there formal classroom training? Currently, we send designers/managers to attend software development and management specialized courses organized by QAI - MPDF (India) at HCMC. We also send our senior designers to attend AOTS trainning program in Japan every year. How are engineers typically trained on customer products? Send designers to work on-site at customers place to get experiences Off-site training base on documents, slides, materials…etc. provided by customers

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Are there any retention programs in place?

Following benefits are offered as retention: Stock option for key personnel Friendly working environment Opportunity of on-site working at customer places

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How are engineers typically managed?

Our staff is managed as project-based model. A project usually consists of 3-10 designers that lead by a team leader. There is a project manager takes care of 1-3 projects. The project manager will report directly to board of directors.

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Does the company comply with either ISO 9001 or SW-CMM?

We achieved ISO 9001:2000 in March, 2007, ISO 27001 in June, 2008 and CMMI Maturity Level 3 in May, 2008. We also can follow customized process required by customers.

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How is the physical security of the building or work area maintained?

24/24 security guards for each building Door lock for each room Locks for all file cabinets Reserved room for network servers and customer’s equipment Visitors are allowed to enter and visit some places in the building but are always under supervised and guided. Smart-card lock at main lobbies.

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What policies are in place to protect intellectual property?

All employees must show necessary legal personal documents and certification before recruited and all of those documents are recorded at company as references. Before a termination of an employee, access privileges to restricted area, systems or services and proprietary information would be revoked (e.g. if the employee has accessibility to some systems as administrator, administrator password must be changed). All sensitive materials would also be retrieved.